FAQs

In the District Council of Grant if you do not have a council waste collection service then you are not charged the annual fee for this service. 

Council rates are a form of property taxation. Rates are not a fee for service but are a tax. Property values play an important part in determining how much each ratepayer will pay. Council rates are then used by Council to provide many services to households and businesses, some of which are required by State laws and others are provided based on needs and preferences of communities such as:

• Roads
• Libraries 
• Planning, building controls and regulatory services
• Sporting and recreation facilities 
• Parks, gardens, playgrounds and public toilets 
• Street lighting 
• Food safety inspections
• Environment protections, public nuisance and noise and animal management

Councils Mobile Garbage Bin service chare is $260/annum, this is displayed as a separate charge on your waste notice. 

If your property is not within Councils waste collection zone but you would like this service there are a number of process Council would need to undertake for this to happen. 

1. The request and proposed service must comply with Councils Waste Collection Policy requirements 

2. A survey is undertaken with the ratepayers within the proposed new collection zone. There needs to be a minimum 80% agreement rate in the survey results for the new service as all ratepayers within the new collection zone will be charged the collection fee. 

3. If a survey is not requested by a ratepayer(s) then a community petition can be initiated to demonstrate the level of interest/commitment in a particular collection zone. 

4. A report would be submitted to an Ordinary Council Meeting whereby elected members would endorse or decline the proposed extension of the collection route. 

5. Contractual agreements may also need to be renegotiated depending on the increase in service requirements. 

6. New collection service is implemented. 

This process can be lengthy due to the number of mandated steps required to change waste collection services. If you would like to request a new collection zone then please contact Council info@dcgrant.sa.gov.au or call 8721 0444. 

If your bin has been stolen or damaged then you need to complete the bin request form, submit the form to Council, and complete the payment. 

People are required to pay the $75 replacement fee as once a bin has been issued the bin is the responsibility of the owner.  

Council does not manage the waste collection service, please contact Cleanaway on (08) 8741 8600 to discuss your service. 

A new Waste Transfer Voucher (WTV) system has been implemented by Council following the decision for Council Waste Transfer Stations to become cashless. 

There were a number of issues identified by issuing paper based vouchers with rates notices. These included:

• Duplication: some people were photocopying the paper vouchers and handing them out which increased Councils costs and gave non residents free access to the waste transfer stations. 
• Waste: Vouchers were being issued but not used, therefore Council was paying for unused services. 

With the new 6 visit WTV only the times your visit are costed and there is no duplication as each voucher is linked to your rates assessment number. 

WTV can be picked up from the Council Office 324 Commercial ST West or at the Port MacDonnell Community Complex. 

Waste Transfer Vouchers (WTV) are issued to the owner of the property, tenants are encouraged to request the voucher through the owner or their property manager. Council does not issue tenants with WTV. 

Port MacDonnell: Lighthouse Rd, Port MacDonnell, SA  

Tarpeena: Quarry Rd off Medhurst Rd, Tarpeena, SA 

Carpenter Rocks: Carpenter Rocks Rd, Carpenter Rocks, SA 

Donovans: Dry Creek Rd, Donovans, SA. 

Opening times are outlined HERE 

Please Note: 

• Waste Transfer Stations are cashless 
• residents will need to have or purchase a voucher from Council 
• Only ratepayers are able to utilise DCG WTS 

We encourage you sort waste prior to drop off so that the load can be assessed appropriately and will be easier to unload. 

Council does not accept building rubble at our Waste Transfer Stations. 

It is recommended that building rubble be disposed of at Sandyridge, a privately ran service located at Compton. Here is the link to their website for more information  https://www.sandy-ridge.com/our-services 

Council is not licensed to received chemicals outside of the drumMUSTER program times. 

For more info about drumMUSTER collections head to https://www.drummuster.org.au/ 

Cleanaway is our local subcontractor for ChemClear- contact them on (08) 8741 8600 or visit https://www.cleanaway.com.au/

ChemClear conducts agvet chemical collections throughout Australia at regular intervals. Most states have a scheduled collection every two years  http://www.chemclear.org.au/upcoming-collections/

Check out this Fact Sheet and contact a licensed asbestos removalist.  

Council currently does not offer a green waste or organics collection service. Green waste can be disposed of at councils waste transfer stations. 

If you would like a green waste service please let us know in the feedback section of this page so that we can collect the requests. 

Hard Waste can be taken to Council Waste Transfer Stations. Big items of furniture e.g. couches, need to be taken to the Port MacDonnell or Tarpeena Waste Transfer Stations. 

If you would like to see a hard waste collection day service let us know in the feedback section of this page.